The agency had a strong five-year strategy, but manual approvals and compliance processes could not keep pace with it. The gap was execution, not vision.
What we built- An impact assessment that mapped every workflow and cost centre to its AI potential.
- An 18-month implementation roadmap built on the existing technology stack.
- A change management and upskilling plan alongside every technical deliverable.
- 22% lower cost of repetitive processes after 12 months.
- 15% better retention as AI flagged at-risk relationships early.
- Product development cycles cut in half.