A 360-degree view of the consumer.
Agents that find the product, forecast the demand and serve the shopper, across online and in-store channels.
What agents change in retail.
Insights across sales, marketing and supply chain to cut costs, run leaner operations and deliver a personalised, omnichannel experience to a consumer who is more connected and informed than ever.
Conversion up
Conversational search and recommendations doubled search-to-purchase conversion for a global consumer health brand.
Promotions on evidence
True uplift separated from noise, so discounts go where they create growth instead of subsidising loyal customers.
Service at retail scale
Customer service automation that holds through peak season, on the systems you already run.
The workflows that run a retailer.
Each one starts in assist mode beside your team and earns autonomy as it proves itself. Most are live within weeks on the systems you already run.
- 01Product search and recommendationsConversational search, personalised recommendations and cross-sell suggestions that doubled search-to-purchase conversion for a consumer health brand.
- 02Demand forecasting and promotion modellingTrue uplift separated from noise, so promotions are planned on evidence.
- 03Pricing optimisationPrices tuned by seasonality, price elasticity and live inventory levels.
- 04Customer segmentation and propensityCohorts, spend potential and likelihood to buy or churn, so the right message reaches the right customer.
- 05Customer service automationNatural language processing and machine learning that improve the contact-centre experience.
The consumer is more connected than any retailer. Agents and good data help you keep pace.
From shopper to shelf
Demand forecasting, pricing and segmentation on one data foundation.
Connected to your commerce stack
Catalogue, e-commerce, CRM and supply-chain systems, rather than a separate app.
Measured in market
Control and treatment groups validate every model before it drives a decision.
Teams in the business
Strategists and engineers alongside marketing, merchandising and supply chain.