Addo Forward · How we deploy

We stay until your AI agents run in production.

Addo Forward embeds engineers, researchers and a deployment strategist in your team. We pick one workflow, measure it, build the agents, and stay accountable until they hit the target you signed off.

500+AI solutions and workflows live in production
2 wksfrom kickoff to a signed baseline and target
65%lower customer service spend at a health services group
ISO 27001certified information security (ISO/IEC 27001)
Addo engineers sitting at the same desk as a client's operations team, reviewing a workflow together
On site, in your systems

Your deployment team sits with the people who do the work today, not in a separate innovation lab.

Where we work

Local teams, in your time zone, on site when the work needs it.

We staff from the hub closest to you and travel to wherever your operations run. Working languages include English, Arabic, Urdu, Bahasa and Malay, with clients across four continents.

North America

San Francisco

Middle East & Africa

Dubai

Asia Pacific

Singapore

South Asia · engineering hub

Lahore

The team

Who shows up on day one.

A first deployment usually has three to six Addo people working alongside one named owner from your business.

Makes it matter

Deployment strategist

Picks the workflow, sets the baseline and target, and runs governance with your leadership.

Makes it work

Forward-deployed engineer

Connects your systems, configures the agents and owns the production rollout, on site or embedded remotely.

Makes it accurate

Applied researcher

Builds test sets from your real cases and adapts models where off-the-shelf templates fall short.

Sets the bar

Your workflow owner

The person who knows the work best. They define what good looks like and sign off every step up in autonomy.

What we need from you

Four people, a few hours, and access.

A WORKFLOW OWNERA few hours a week through the build, less once live.
SYSTEM ACCESSRead access to the systems and documents the workflow touches.
AN IT CONTACTFor integration and your security review.
A LEADERSHIP SPONSORFor a one-hour steering review each month.
Method

Four phases. A clear exit from each.

Each phase ends with a decision your team makes, based on numbers both teams can see. Your workflow owner signs off every exit.

01 · SELECTAbout 2 weeks

Choose and baseline

Shadow your team, score candidate workflows, pick one and measure how it performs today.

Exit: a signed baseline and target.

02 · BUILDBuild phase

Configure and connect

Map the workflow in Addo Context, our model of how your work runs. Configure the agents and test them on real past cases.

Exit: agents pass the test set in shadow mode.

03 · LIVE ROLLOUTStaged

Go live in stages

Agents take real volume in three steps, each unlocked only when accuracy is proven.

Exit: target met four weeks running.

04 · COMPOUNDEach quarter

Extend and hand over

Reuse what we built for the next workflow, and train your team to run what's live.

Exit: your team runs it day to day.

How agents earn autonomy

Three steps, each unlocked by proven accuracy.

1 · ASSISTThe agent drafts. A person decides on every case.
2 · APPROVEThe agent acts once a person signs off.
3 · AUTONOMOUSThe agent acts alone. People review samples and exceptions.

Our commitment: if the agents miss the target you signed off, we keep working on that workflow until they hit it.

Workflow fit check

Is this a good first workflow?

A short version of the scorecard our strategists use in week one. Describe one workflow below.

How many cases arrive each month?
Could you write down most of the decisions as rules?
Can the systems and documents involved be reached?
Is cost, speed or quality tracked today?
What happens if one case is handled wrongly?
Fit score
0/ 100

Where it runs

Your data stays where it has to.

Choose the setup that matches your infrastructure and compliance rules. The deployment method is the same in all four.

Addo cloud

Fastest start. Hosted, updated and monitored by Addo, with your data logically isolated.

Dedicated cloud

Single-tenant infrastructure reserved for you, in the region you choose.

Your cloud

Runs in your own cloud account. Data never leaves it, and you control upgrades.

On-premise

Air-gapped in your data centre, maintained on site by our engineers.

ISO/IEC 27001 certified. Every agent decision is logged and traceable. Read about Addo Control →

A deployment strategist reviewing results with a client's leadership team in a bright meeting room
Measurement

The baseline is measured with your team, in your systems, before we build anything.

Measurement

Results you can check without us.

After launch, the same numbers appear in Addo Control, our monitoring dashboard, and in your own reporting.

BASELINEAt least two weeks of normal operations, signed off by your workflow owner.
TARGETOne main metric plus up to two safeguards, such as accuracy or complaint rate.
REVIEWA weekly dashboard review and a monthly steering meeting with leadership.
TRACEEvery agent decision links back to its inputs, the rules applied and who approved it.
Engagement models

Three ways to work with us.

Choose by how much of the day-to-day running you want to keep in house.

Best for a first project

Pilot to production

One workflow, taken from selection to live operation.

  • Duration: Fixed scope, agreed in the scoping sprint
  • Who runs it: Addo, with your workflow owner
  • Pricing: Fixed fee, platform licence included
  • You end with: One live workflow, ready to extend
Best for operations leaders

Managed agents

We operate, monitor and improve your agents for you.

  • Duration: Ongoing
  • Who runs it: Addo
  • Pricing: Tied to volume, outcome-linked available
  • You end with: The results, without running it yourself
Best for governments and large enterprises

Build, operate, transfer

We build your AI programme, run it with your team, then hand it over.

  • Duration: Agreed per programme
  • Who runs it: Addo first, then your team
  • Pricing: Fixed fee per phase
  • You end with: The platform, the know-how and a trained team
Ready when you are

Start with a two-week scoping sprint.

A deployment strategist shadows your team, scores your candidate workflows and leaves you with a ranked shortlist and a measured baseline.