Case studies Healthcare
A HIPAA-ready data platform for real-time care decisions
A leading healthcare organisation
2×reduction in IT infrastructure cost by moving to the cloud
3×
Faster analytics (projected)
HIPAA
Compliant architecture
The challenge
Fragmented, duplicated data sets prevented real-time insight across the organisation.
What we built
- A unified data platform that removes duplication.
- A modern architecture designed for HIPAA compliance.
- Cloud migration and a new analytics environment.
- Data governance and AI applications on top.
The results
- IT infrastructure cost halved.
- Up to 3× faster delivery of analytics projected.
- A governed foundation for AI.
Related work.
40%reduction in case resolution time
An agentic customer service hub for a global pharmaceutical company
A global pharmaceutical company
82%of queries answered by the agent, with 90% accuracy
A knowledge agent for a specialised medical devices provider
A specialised medical devices provider
+2 ptscustomer satisfaction gain in the first six months
Voice-of-the-patient insights for a large US healthcare network
A US healthcare network with 27 hospitals across five states
A similar workflow in your business?
Tell us how it runs today. A strategist and an engineer will work out what agents could do with it and what that would take.