Case studies Banking & insurance
A sovereign data ecosystem for a digital microfinance bank
A leading digital microfinance bank
10%increase in profitability
3×
Faster insights
1
Source of truth
The challenge
Fragmented legacy data systems blocked a unified view of the customer. Insights arrived too late to act on, and manual workflows without central governance raised the risk of error.
What we built
- A tiered data architecture with sub-second access to priority metrics.
- Low-code orchestration so pipelines scale without adding engineers.
- Central governance for data integrity and compliance across banking functions.
- Self-service reporting for business leaders.
The results
- 3× faster insights for decision-makers.
- 10% increase in profitability through centralised analytics and automation.
- Teams spend less time gathering data and more time acting on it.
Related work.
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An AI knowledge platform for a bank's credit card division
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72%reduction in manual policy review time
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80%improvement in intent understanding accuracy
Optimising a bank's customer service chatbot
A large, well-established bank
A similar workflow in your business?
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