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Servicenow

Experience Business Transformation with ServiceNow Solution

Addo AI helps you optimize the value of your ServiceNow investment and streamline your IT operations across your organization. Our expert team offers custom solutions designed to drive growth leveraging the full potential of your business operations with seamless workflows.

overview

Deploy ServiceNow Solutions 

As remote work increases and data migrates to the cloud, managing an expanding array of devices and applications becomes crucial. Addo AI, in partnership with ServiceNow, provides cloud-based digital workflows that connect people, functions, and systems across your enterprise to accelerate innovation, increase agility, and enhance productivity. We offer collaborative ServiceNow consulting services to help organizations implement, configure, manage, and optimize the ServiceNow platform for maximum value.

Ready to transform your IT service management, streamline workflows, and boost productivity? 

Expertise

A Look at Our ServiceNow Services 

Discover how our tailored ServiceNow solutions can transform and optimize your business operations.

Workflow Automation

Automate repetitive tasks and streamline your business processes with our workflow automation services, improving efficiency and productivity.

Integration Services

Seamlessly integrate your ServiceNow platform with other systems to enhance user experiences, automate processes, and streamline workflows.

Platform Customization

Customize your ServiceNow platform to fit your specific organizational needs. Our experts ensure that the configurations align perfectly with your business processes.

Service Catalog Development

Create comprehensive service catalogs to improve service delivery and user satisfaction, making it easy for users to request and receive the services they need.

Reporting and Analytics

Leverage powerful reporting and analytics tools to gain insights into your operations, enabling data-driven decision-making and performance improvement.

Custom Application Development

Develop bespoke ServiceNow applications tailored to your business needs, providing unique functionalities to streamline your operations.

Our Expertise in ServiceNow Products 

At Addo AI, we leverage ServiceNow’s suite of products to drive business success. 

01

ServiceNow IT Service Management (ITSM) 

Streamline IT operations with ServiceNow ITSM. Enhance productivity, manage incidents, and improve service delivery. 

02

ServiceNow IT Operations Management (ITOM) 

Optimize infrastructure with ServiceNow ITOM. Ensure efficient operations, proactive issue resolution, and improved visibility. 

03

ServiceNow IT Business Management (ITBM) 

Align IT initiatives with business goals using ServiceNow ITBM. Manage projects, resources, and portfolios effectively. 

04

ServiceNow Customer Service Management (CSM) 

Deliver exceptional customer service with ServiceNow CSM. Provide personalized support, rapid issue resolution, and improve customer satisfaction. 

05

ServiceNow HR Service Delivery (HRSD) 

Transform HR operations with ServiceNow HRSD. Automate HR processes, improve employee experiences, and enhance productivity. 

Our ServiceNow Best Practices 

At Addo AI, we adhere to industry best practices for efficient, scalable, and aligned ServiceNow implementations. 

Managing the Risk and Resilience 

  • Security Operations 
  • IT Operations Management 
  • Strategic Portfolio Maintenance 

Boosting the Customer Experience 

  • Customer Service Management 
  • Field Service Management 
  • Order Management 

Financing the Supply Chain Management 

  • Procurement Operations 
  • Accounts Payable Operations 
  • Sourcing Operations 

Why Opt for Addo AI for ServiceNow Management Services? 

Choose Addo AI for unparalleled expertise, customized solutions, and a strategic approach to fully leverage the capabilities of ServiceNow, ensuring your organization achieves maximum efficiency and value. 

Certified ServiceNow Experts 

Our team comprises certified ServiceNow professionals with extensive industry experience. 

Tailored Solutions 

We deliver custom ServiceNow solutions tailored to the unique needs of your business. 

Comprehensive Services 

From strategy and planning to implementation, customization, and ongoing support, we provide end-to-end ServiceNow consulting solutions. 

Testimonial

What our Clients Say

Goran Banjac VP Engineering, MTM

Addo AI offers top-notch quality and service. Always punctual, detail-oriented, well-trained, and friendly, are some of the great characteristics Addo developers and management possess. With great pleasure, I’d highly recommend Addo as a business partner.

addo Case Studies_

Case STUDY

Gen AI Powered Feedback Insight Generation for a Large Healthcare Network

Our client, a prominent healthcare network in the US, spanning over 5 states with 27 hospital facilities, encountered a challenge in capturing the authentic voice of their customers. They sought to proactively listen to customer challenges and issues through various digital channels. 

Learn how AI, Data, and Cloud can help your business grow.

Ready to discuss your project?