Industries Healthcare & life sciences
Transform care delivery and patient outcomes.
AI that clinicians and administrators can trust with patient service, claims and clinical data, under HIPAA-ready governance.
Clients in healthcare
What AI changes in healthcare.
Forecast resource needs and disease outbreaks, unify fragmented patient data, and automate patient service so staff spend their time on care.
Faster access to care
Patients get appointments, transport and answers in one conversation, in their own language, without being passed between departments.Lower cost to serve
Agents handle service, claims and back-office work and pass the decisions that need judgment to your staff. One health services group cut service spend by 65% in a year.Decisions on live data
Command-centre, bed and demand forecasts and voice-of-the-patient insight reach leaders before the monthly report does.The workflows that run a health system.
Each one runs on the systems you already have. It starts beside your team and earns autonomy as it proves itself.
Patient service across phone, chat and emailAppointments, transport bookings and enquiries resolved end to end, in the patient's language.
Hospital command centre and inpatient flowHospital KPIs monitored in one hub, admissions and transfers forecast, and patient placement, discharges and environmental services scheduled automatically.
Voice of the patientSurveys, web and social feedback read by generative AI and turned into themes, sentiment and actions for each site.
Disease prevention and gaps in careHigh-risk patients identified early from history and health-equity data, and HEDIS gaps prioritised and closed.
Pre-authorisation and denial preventionCoding, documentation and payer rules checked before every submission, connected to the health record and clearinghouse through FHIR/HL7.
Clinical research processingStudies collected, annotated and compared automatically so researchers spend their time on findings.
Results in healthcare.
65%reduction in customer service agent spend in year one
An omnichannel service agent for a fast-growing health services group
A healthcare transport company serving 5 million people
40%less manual review and resubmission effort
Pre-authorisation checks that prevent denials for a healthcare provider
A healthcare provider
40%reduction in case resolution time
An agentic customer service hub for a global pharmaceutical company
A global pharmaceutical company
We take whole workflows into production, from the patient's first call to the claim being paid, with your clinicians setting the rules.
HIPAA-ready from day one
Data architecture designed for HIPAA, with access control, governance and an audit trail on every decision.Built on your systems
Agents connect to your health record, claims, CRM and scheduling systems through FHIR/HL7 and their APIs, rather than replacing them.Clinicians set the rules
Clinical decisions stay with clinicians. On administrative work, agents earn autonomy as they prove their accuracy.A team inside your hospital
Forward-deployed engineers and strategists sit with your operations team until the numbers move.Talk to a team that has done this in healthcare.
A strategist and an engineer will look at how the work runs today and tell you plainly what kind of AI fits, what it takes and what it will return.