Industry

Telecommunications

Unlock superior network optimization, improve customer experience, and automate incident management.

Overview

No other industry produces as much data as telecommunications. Learn how to use this data to your advantage.

AI offers new opportunities for data-driven telcos to plan and manage networks more efficiently, improve customer experience, reduce cost per megabyte, and deliver on the full potential of 5G.

Why Addo

The Addo Experience

Fast-track AI adoption for your organisation

Addo can help accelerate AI adoption for your business with tailored services and accelerators specially built for the telco industry.

Execute insights-driven, intelligent decisions

We deploy enterprise AI systems across your business so you gain a strategic focus on your biggest challenges & returns.

Increase AI skills using existing headcount

With the lack of data scientists available for hire, we can help you transform your skilled business analysts into citizen data scientists.

Areas of Expertise

End-to-end personalisation

Leverage intent-based machine learning models for customer acquisition, growth, and churn prevention, for improved customer lifecycle management.

Incidence management

Enable proactive incident management models leveraging a network analytics dashboard for anomaly/fraud detection and impact insights.

Network lifecycle management

Improve infrastructure management, expansion, and upgradation by digitizing your existing network functions through the power of Cloud.

Customer experience

Build a single source of truth of customer information and identify customer behavior patterns to offer tailored customer experiences.

Conversational AI

Quickly offer a conversational interface like chatbots and virtual assistants for customer queries, self care and real-time support for your valued customer base.

Managed services

Provide a full-time production support for successful operation by establishing a service help desk and implementing 24/7 monitoring and logging.

Featured work

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Read the case study

Featured Work

Telecom

Intelligent Data Platform for a multi-national telecom operator

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Telecom

Automated quality audit for a leading Asian telecom firm

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Telecom

Incident automation for a large telecommunications firm in Asia

Read more

Related solutions

Cloud migration


Migrate legacy systems, applications, and data stores to public Clouds like AWS, Azure, and GCP. You can get started with a Cloud readiness assessment, followed by migration & rearchitecting of legacy workloads, & validation & performance testing of deployed solutions

Advanced analytics


Our Data Platform enables self-service access to data, enabling data engineers, data analysts, data scientists, and machine learning engineers to work together seamlessly to churn through petabytes of data and generate meaningful insights.

Machine learning


Leverage AI and machine learning to gain deeper value from all types of data; images, videos, audio, and structured data (time series forecasting, classification, fraud & anomaly detection), etc.

Connect with experts at Addo.

Learn how you can help amplify your potential with AI.

Let's talk