The Challenge
A healthcare provider who upgraded its legacy system to Salesforce’s Health Cloud, wanted to add customized features to their application, validate the data mapping of imported data, and integrate it with other Salesforce products like Sales Cloud and Marketing Cloud.
The Solution
Our team of Salesforce development experts helped the provider enhance their existing Salesforce solution by integrating and customizing Health Cloud, Marketing Cloud, and Sales Cloud. We added new features and customizations, validated data mapping of migrated data, added event monitoring capabilities.
Additionally, we assisted the client with developing marketing campaigns in the Marketing Cloud. Our solutions helped the provider improve patient outcomes and operational efficiency.
The Results
- Seamless business operations
- Integrations
- Optimization and boasted results in Sales
- Marketing
- Health Customer satisfaction
Services
- Custom integrations
- Sales Cloud
- Marketing Cloud
- Experience Cloud
- Workflows development
- Process optimisations
Technologies
- Apex
- Lightning Web Component
- Marketing Cloud
- Health Cloud
- Sales Cloud
- Experience Cloud
Technologies Used
Impact by the NUMBERS
High satisfaction
Business user’s and customers are highly satisfied with 4.9+ rating
Achieving SLAs
Seamless business operations, integrations, optimization and boasted results in Sales, Marketing and Health Customer satisfaction
